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The St. Regis Shenzhen | Hotel in Shenzhen

| 9.2 (304 Reviews) |  1 Bathroom
Luohu Hotel | The St. Regis Shenzhen

Hotel in Luohu, Shenzhen

This hotel features 3 restaurants, a full-service spa, and an indoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour health club, a bar/lounge, and a snack bar/deli are onsite.
Change of towels is available on request.
The St. Regis Shenzhen offers 290 air-conditioned accommodations with indoor private hot tubs and washers/dryers. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 46-inch LCD televisions come with digital channels and pay movies. Coffee/tea makers and minibars are provided. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, rainfall showerheads, and hydromassage showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

This Shenzhen hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include laptop-compatible safes and complimentary newspapers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.


An indoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a 24-hour health club and a sauna.

Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Amenities

Air Conditioner
Parking
Pool
Designated Smoking Area
TV
Wheelchair Accessible
Balcony/Terrace
Accessibility
Security/Safety
Business Services
Sports/Activities
Bedding/Linens
Wellness Facilities
Spa
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Eco Friendly
Breakfast
Child Friendly
Heating
Hot Tub
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Toilet paper
  • Deep soaking bathtub
  • Hydromassage showerhead
  • Soap
  • Shampoo
  • Separate bathtub and shower
  • Designer toiletries
  • Hair dryer
  • Towels
  • Bathrobes
  • Private bathroom
  • Toothbrush and toothpaste
Bedroom
  • Blackout drapes/curtains
  • Hypo-allergenic bedding
  • Heating
  • Pillow menu
  • Pillow-top mattress
  • Bed sheets
  • Down comforter
  • Air conditioning
  • Rollaway/extra beds (surcharge)
  • Free cribs/infant beds
  • Egyptian cotton sheets
  • Premium bedding
  • Laptop-friendly workspace
  • Children's slippers
  • Phone
  • Recycling
  • Electrical adapters/chargers
  • Guidebooks/recommendations
  • Private indoor hot tub
  • Washer and dryer
  • Iron/ironing board
  • Free newspapers
  • Laptop-compatible safe
  • Water-efficient showers only
  • Local maps
  • Connecting rooms available
  • Desk
  • Soundproofing
  • Slippers
  • Water-efficient toilets only
  • Desk chair
  • Restaurant dining guide
  • Turndown service
  • Window screens
Breakfast
  • 1 bar
  • Buffet breakfast available for a fee daily 7:00 AM–10:30 AM: CNY 268 per person
  • Coffee/tea in common area(s)
  • 24-hour room service
  • 3 restaurants and 1 coffee shop/cafe
  • Coffee/tea filters (reusable)
  • Coffee/tea maker
  • Minibar
  • Dining table
  • Local meal delivery service
  • Electric kettle
  • Free bottled water
Parking
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site
Accessibility
  • Grab bar near toilet
  • Low-height counter and sink
  • Accessible airport shuttle
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible registration desk
  • Assistive listening devices available
  • Wheelchair accessible (may have limitations)
  • Grab bar in bathtub
  • Wheelchair-accessible concierge desk
  • Doorbell and phone notification
  • Low-height electrical outlets in bathroom
  • In-room accessibility
  • Braille signage
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible fitness center
  • Elevator
  • Height-adjustable showerhead
  • Wheelchair-accessible business center
  • Low-height view port in door
  • Wheelchair-accessible parking
  • Lever door handles
  • Visual fire alarm
  • Wheelchair-accessible lounge
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Activities
  • Indoor pool
  • Full-service spa
  • Children's pool
  • Sauna
  • Yoga classes
  • Fitness classes
  • Hot tub
  • 24-hour fitness center
Entertainment
  • Pay movies
  • Digital channels
  • 46-inch LCD TV
General
  • Meeting rooms - 8
  • Business center
  • Chinese (Mandarin)
  • Chinese (Cantonese)
  • English
Guest Services
  • Daily housekeeping
  • Concierge services
  • Wedding services
  • Luggage storage
  • Hair salon
  • Tour/ticket assistance
  • Laundry facilities
  • Turndown service
  • Multilingual staff
  • Dry cleaning service
  • Change of towels (on request)
  • Porter/bellhop
  • 24-hour front desk
  • Change of bedsheets (on request)
  • Children's toys
  • Indoor pool
  • Dining table
  • Children's pool
  • Snack bar/deli
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms
  • Free cribs/infant beds
  • Washer/dryer
  • Children's books
Internet
  • Available in some public areas: Free WiFi
  • Available in all rooms: Free WiFi
Outdoors
  • Vegetable garden
  • Garden
  • Terrace
Spa
  • Facials
  • Body scrubs
  • Spa open daily
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • 6 treatment rooms
  • Massage - hot stone
  • Body treatments
  • Sauna
  • Hot tub
  • Massage/treatment rooms
  • Aromatherapy

Policies

Check-in
Check-in start time: 3:00 pm; check-in end time: midnight minimum check-in age: 18
Check-out
Check-out before noon contactless check-out available late check-out subject to availability a late check-out fee will be charged express check-out available
Child Policy
Children are welcome. kids stay free! up to 2 children 17 years old and younger stay free, per registered adult, when using existing bedding. rollaway/extra beds are available for cny 450.0 per night. free cribs (infant beds)!
Payment Policy
Fee for buffet breakfast: approximately cny 268 per person airport shuttle fee: cny 600 per vehicle (one-way, maximum occupancy 6) late check-out is available for a fee (subject to availability) rollaway bed fee: cny 450.0 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
No pets or service animals allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, mobile payments, and cash this property reserves the right to pre-authorize the guest's credit card prior to arrival. cashless transactions are available safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Reviews

Victoria
Sep 8, 2026 09:10:09 AM
Review Score:   10
Summary: I would highly recommend this hotel, as our experience was truly exceptional. In addition to its beautiful facilities, what stood out the most was the warmth, professionalism, and outstanding service of the entire team. We would especially like to thank Simon Jiang from the Concierge team and Michael Sun from Reception for their extraordinary attention, kindness, and willingness to assist us at all times. Thanks to them, we felt genuinely welcomed and received first-class service throughout our stay. Without a doubt, this hotel exceeded our expectations and left us with wonderful memories. We hope to return soon and once again enjoy its excellent hospitality.
See All Reviews

Room Arrangement

Room Info Facilities
1 King Bed,Skyline View,Large Room
Room Size: 560 square feet m2
1 King Bed
1 King Bed,Skyline View,Large Room

General

Square meters - 52, Square feet - 560, Number of bedrooms - 1, Hill view, Ping - 16, Bed count minimum 1, Bed count maximum 1, Extra bed count 1
1 King Bed,City View,Large Room
Room Size: 560 square feet m2
1 King Bed
1 King Bed,City View,Large Room

General

Square meters - 52, Square feet - 560, City view, Number of bedrooms - 1, Ping - 16, Bed count minimum 1, Bed count maximum 1, Extra bed count 1
1 King Bed,Urban View,Guest Room
Room Size: 538 square feet m2
1 King Bed
1 King Bed,Urban View,Guest Room

General

Square meters - 50, Square feet - 538, City view, Number of bedrooms - 1, Ping - 15, Bed count minimum 1, Bed count maximum 1, Extra bed count 1
2 Twin/Single Beds,City View,Large Room
Room Size: 581 square feet m2
2 Twin Beds
2 Twin/Single Beds,City View,Large Room

General

Square meters - 54, Square feet - 581, City view, Number of bedrooms - 1, Ping - 16, Bed count minimum 2, Bed count maximum 2, Extra bed count 1
2 King Beds,Skyline View,2-Bedroom Presidential Suite
Room Size: 3498 square feet m2
2 Double Beds
2 King Beds,Skyline View,2-Bedroom Presidential Suite

General

Square meters - 325, Square feet - 3498, Separate dining area, Separate sitting area, City view, Number of bathrooms - 1, Number of bedrooms - 1, Ping - 98, Office, Bed count minimum 2, Bed count maximum 2, Extra bed count 1
1 King Bed,City View,St Regis Suite
Room Size: 1163 square feet m2
1 King Bed
1 King Bed,City View,St Regis Suite

General

Square meters - 108, Square feet - 1163, Separate dining area, Separate sitting area, Number of bedrooms - 1, Hill view, Ping - 33, Bed count minimum 1, Bed count maximum 1, Extra bed count 1
1 King Bed,City View,Shenzhen Suite
Room Size: 947 square feet m2
1 King Bed
1 King Bed,City View,Shenzhen Suite

General

Square meters - 88, Square feet - 947, Separate dining area, Separate sitting area, Number of bedrooms - 1, Hill view, Ping - 27, Bed count minimum 1, Bed count maximum 1, Extra bed count 1
Suite, 1 Double Bed, City View
Room Size: 1109 square feet m2
1 Double Bed
Suite, 1 Double Bed, City View

General

Square meters - 103, Square feet - 1109, Separate dining area, Separate sitting area, Number of bedrooms - 1, Hill view, Ping - 31.17, Bed count minimum 1, Bed count maximum 1, Extra bed count 1
2 Twin/Single Beds,Skyline View,Guest Room
Room Size: 538 square feet m2
2 Twin Beds
2 Twin/Single Beds,Skyline View,Guest Room

General

Square meters - 50, Square feet - 538, City view, Number of bedrooms - 1, Ping - 15, Bed count minimum 2, Bed count maximum 2, Extra bed count 1
2 Twin/Single Beds,City View,Guest Room
Room Size: 517 square feet m2
2 Twin Beds
2 Twin/Single Beds,City View,Guest Room

General

Square meters - 48, Square feet - 517, City view, Number of bedrooms - 1, Ping - 15, Bed count minimum 2, Bed count maximum 2, Extra bed count 1
1 King Bed,Skyline View,Guest Room
Room Size: 463 square feet m2
1 King Bed
1 King Bed,Skyline View,Guest Room

General

Square meters - 43, Square feet - 463, Number of bedrooms - 1, Hill view, Ping - 13, Bed count minimum 1, Bed count maximum 1, Extra bed count 1
1 King Bed,City View,Guest Room
Room Size: 484 square feet m2
1 King Bed
1 King Bed,City View,Guest Room

General

Square meters - 45, Square feet - 484, City view, Number of bedrooms - 1, Ping - 14, Bed count minimum 1, Bed count maximum 1, Extra bed count 1
1 King Bed,City View,Caroline Astor Suite
Room Size: 753 square feet m2
1 King Bed
1 King Bed,City View,Caroline Astor Suite

General

Square meters - 70, Square feet - 753, Separate dining area, Separate sitting area, Number of bedrooms - 1, Hill view, Ping - 21, Bed count minimum 1, Bed count maximum 1, Extra bed count 1
1 King Bed,City View,Allure Suite
Room Size: 753 square feet m2
1 King Bed
1 King Bed,City View,Allure Suite

General

Square meters - 70, Square feet - 753, Separate dining area, Separate sitting area, City view, Number of bedrooms - 1, Hill view, Ping - 21, Bed count minimum 1, Bed count maximum 1, Extra bed count 1
2 Twin/Single Beds,Skyline View,Large Room
Room Size: 517 square feet m2
2 Twin Beds
2 Twin/Single Beds,Skyline View,Large Room

General

Square meters - 48, Square feet - 517, Number of bedrooms - 1, Hill view, Ping - 15, Bed count minimum 2, Bed count maximum 2, Extra bed count 1

FAQ's

Is this property pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the property have a swimming pool?

Yes, this The St. Regis Shenzhen has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in property?

Best-rates for the The St. Regis Shenzhen starts from $368 per night with includes Accessibility, Guest Services, Entertainment, Breakfast, Child Friendly, Laundry, Business Services, Bedding/Linens, Restaurant, Heating, Air Conditioner, Parking, Pool, Designated Smoking Area, Balcony/Terrace, Security/Safety, Sports/Activities, Spa, Wheelchair Accessible, Wellness Facilities, Bar, Toiletries, Eco Friendly, Hot Tub, Internet, Kitchen, TV with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is property a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the property wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the The St. Regis Shenzhen is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the property?

Based on the information reported by the owner or manager, the The St. Regis Shenzhen indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for property?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.