Skip to main content

Shangri-La The Marina, Cairns | Hotel in Cairns

| 9.0 (1040 Reviews) |  1 Bathroom
Cairns Central Business District Hotel | Shangri-La The Marina, Cairns

Hotel in Cairns Central Business District, Cairns

This hotel features an outdoor pool, a restaurant, and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite.
Shangri-La The Marina, Cairns offers 255 accommodations with laptop-compatible safes and bathrobes. Rooms open to balconies. Accommodations offer separate sitting areas. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 50-inch flat-screen televisions come with cable channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and in-room massages can be requested.


An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Show more

Amenities

Air Conditioner
Parking
Pool
Designated Smoking Area
Wheelchair Accessible
Balcony/Terrace
Accessibility
Business Services
Sports/Activities
Bedding/Linens
Wellness Facilities
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Private bathroom
  • Bathrobes
  • Towels
  • Free toiletries
  • Hair dryer
Bedroom
  • Egyptian cotton sheets
  • Blackout drapes/curtains
  • Rollaway/extra beds (surcharge)
  • Air conditioning (climate-controlled)
  • Pillow menu
  • Bed sheets
  • Premium bedding
  • Laptop-friendly workspace
  • Separate sitting area
  • Connecting rooms available
  • Desk
  • Laptop-compatible safe
  • Phone
  • In-room massage
  • Iron/ironing board
Breakfast
  • 1 restaurant and 1 coffee shop/cafe
  • Room service available
  • 1 poolside bar and 1 bar
  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: AUD 38 for adults and AUD 19.00 for children
  • Coffee/tea in common area(s)
  • Free tea bags/instant coffee
  • Refrigerator
  • Electric kettle
Parking
  • Covered self parking on site (AUD 30.00 per day; includes in/out privileges)
  • Limo/town car service
  • Wheelchair-accessible parking and van parking available
  • Covered valet parking on site (AUD 40.00 per day; includes in/out privileges)
Accessibility
  • Wheelchair-accessible parking
  • Elevator door width (inches): 43
  • Height-adjustable showerhead
  • Wheelchair-accessible business center
  • Elevator
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible lounge
  • Stair-free path to entrance
  • Bathroom emergency pull cord
  • Wheelchair-accessible path of travel
  • Grab bar near toilet
  • Grab bar in shower
  • Well-lit path to entrance
  • Assistive listening devices available
  • Fixed shower seat
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 on-site accessible parking spaces
  • Shower grab bar height (inches): 31
  • Wheelchair-accessible van parking
  • Toilet grab bar height (inches): 38
  • Wheelchair-accessible path to elevator
Activities
  • Private picnics
  • Shopping
  • Fitness center
  • Shopping mall
  • Children's pool
  • Outdoor pool
  • Parasailing
  • Hiking/biking trails
  • Segway rentals/tours
  • Scuba diving
  • Boat tours
  • Health/beauty spa
  • Sailing
  • Skydiving
  • Mountain biking
  • Scooter/moped rentals
  • Snorkeling
  • Horse riding
  • Fishing
  • Ecotours
  • Casino
  • Golfing
  • Bicycle rentals
Entertainment
  • Cable channels
  • 50-inch flat-screen TV
General
  • Conference center (4456 square feet of space)
  • Computer station
  • Meeting rooms - 18
  • 24-hour business center
  • Romance packages available
  • Designated smoking areas
  • Japanese
  • Chinese (Mandarin)
  • Filipino
  • Korean
  • Portuguese
  • Malay
  • Italian
  • English
  • French
  • Ballroom
  • Front-desk safe
  • Vending machine
  • ATM/banking services
  • Gift shop/newsstand
  • Elevator
  • Banquet hall
Guest Services
  • In-room child care (surcharge)
  • Snack bar/deli
  • Children's pool
  • Refrigerator
  • Fence around the pool
  • Outdoor pool
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Wedding services
  • Multilingual staff
  • Luggage storage
  • Tour/ticket assistance
  • Dry cleaning service
  • Daily housekeeping
  • Porter/bellhop
  • 24-hour front desk
  • Concierge services
  • Laundry facilities
Internet
  • Available in some public areas: Free WiFi
  • Available in all rooms: Free WiFi
Outdoors
  • Pool sun loungers
  • Garden
  • Picnic area
  • Terrace
  • Pool umbrellas
  • Balcony

Policies

Check-in
Check-in start time: 2:00 pm; check-in end time: midnight contactless check-in available express check-in available
Check-out
Check-out before 11 am contactless check-out available late check-out subject to availability a late check-out fee will be charged express check-out available
Child Policy
Children are welcome. rollaway/extra beds are available for aud 100.0 per night. cribs (infant beds) are not available.
Payment Policy
Fee for buffet breakfast: approximately aud 38 for adults and aud 19.00 for children covered self parking fee: aud 30.00 per day (in/out privileges) covered valet parking fee: aud 40.00 per day (in/out privileges) late check-out is available for a fee (subject to availability) rollaway bed fee: aud 100.0 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets not allowed (service animals are welcome, and are exempt from fees)

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards, debit cards, and cash safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room this property affirms that it follows the cleaning and disinfection practices of shangri-la cares (shangri-la) please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property the listed child breakfast fee applies to guests age 11 and younger.

Reviews

Robert
Sep 27, 2026 07:12:17 PM
Review Score:   4
Summary: This resort is very tired & not to the usual Shangri La standard. Our room smelt of mould (some found on curtains ) , safe was not working & took 2 days to fix, shower door didn’t close, furniture was old & worn. Staff were pleasant - especially in Horizon Club, but dress standards were not enforced - gym singlets & shorts in club lounge! Overall the experience was quite poor & given the cost we were very disappointed.
See All Reviews

Room Arrangement

Room Info Facilities
Executive Suite, City View
Room Size: 533 square feet m2
1 King Bed
Executive Suite, City View

General

Square meters - 50, Square feet - 533, City view, Deep soaking bathtub, Separate bathtub and shower, Hydromassage showerhead, Number of bedrooms - 1, Visual fire alarm, Doorbell/telephone notification, Lever door handles, Champagne service, Ping - 14.98, Bed count minimum 1, Bed count maximum 1, Extra bed count 1
One Bedroom Suite Twin
Room Size: 624 square feet m2
2 Queen Beds
One Bedroom Suite Twin

General

Square meters - 58, Square feet - 624, Deep soaking bathtub, Sea view, Separate bathtub and shower, Hydromassage showerhead, Number of bedrooms - 1, Visual fire alarm, Doorbell/telephone notification, Champagne service, Ping - 18, Bed count minimum 2, Bed count maximum 2, Extra bed count 1
Deluxe Sea View King
Room Size: 355 square feet m2
1 King Bed
Deluxe Sea View King

General

Square meters - 33, Square feet - 355, Sea view, Shower only, Hydromassage showerhead, Number of bedrooms - 1, Visual fire alarm, Doorbell/telephone notification, Lever door handles, Pets not allowed, Ping - 10, Bed count minimum 1, Bed count maximum 1, Extra bed count 1
Deluxe Sea View Twin
Room Size: 350 square feet m2
2 Queen Beds
Deluxe Sea View Twin

General

Square meters - 33, Square feet - 350, Sea view, Shower only, Hydromassage showerhead, Number of bedrooms - 1, Visual fire alarm, Doorbell/telephone notification, Lever door handles, Pets not allowed, Ping - 9.84, Bed count minimum 2, Bed count maximum 2, Extra bed count 1
Executive Marina View Twin
Room Size: 355 square feet m2
2 Queen Beds
Executive Marina View Twin

General

Square meters - 33, Square feet - 355, Shower only, Hydromassage showerhead, Number of bedrooms - 1, Marina view, Visual fire alarm, Doorbell/telephone notification, Lever door handles, Pets not allowed, Ping - 10, Bed count minimum 2, Bed count maximum 2, Extra bed count 1
Horizon Club Suite 1 King
Room Size: 796 square feet m2
1 King Bed
Horizon Club Suite 1 King

General

Square meters - 74, Square feet - 796, Deep soaking bathtub, Separate bathtub and shower, Hydromassage showerhead, Number of bedrooms - 1, Marina view, Roll-in shower, Visual fire alarm, Doorbell/telephone notification, Lever door handles, Champagne service, Ping - 22, Hand-held showerhead, Wheelchair-accessible bathroom vanity, Accessible vanity height (inches) - 31, Accessible vanity height (centimeters) - 79, Roll-in shower width (inches) - 35, Roll-in shower width (centimeters) - 90, Bed count minimum 1, Bed count maximum 1, Extra bed count 1
One Bedroom Suite King
Room Size: 624 square feet m2
1 King Bed
One Bedroom Suite King

General

Square meters - 58, Square feet - 624, Deep soaking bathtub, Separate bathtub and shower, Hydromassage showerhead, Number of bedrooms - 1, Bay view, Visual fire alarm, Doorbell/telephone notification, Lever door handles, Pets not allowed, Champagne service, Ping - 17.54, Bed count minimum 1, Bed count maximum 1, Extra bed count 1
Executive Marina View King
Room Size: 350 square feet m2
1 King Bed
Executive Marina View King

General

Square meters - 33, Square feet - 350, Shower only, Hydromassage showerhead, Number of bedrooms - 1, Marina view, Visual fire alarm, Doorbell/telephone notification, Lever door handles, Pets not allowed, Ping - 10, Bed count minimum 1, Bed count maximum 1, Extra bed count 1
Executive Marina View Suite
Room Size: 533 square feet m2
1 King Bed
Executive Marina View Suite

General

Square meters - 50, Square feet - 533, Deep soaking bathtub, Separate bathtub and shower, Hydromassage showerhead, Number of bedrooms - 1, Marina view, Visual fire alarm, Doorbell/telephone notification, Lever door handles, Pets not allowed, Ping - 14.98, Bed count minimum 1, Bed count maximum 1, Extra bed count 1
Horizon Club, Room, City View
Room Size: m2
1 King Bed
Horizon Club, Room, City View

General

City view, Deep soaking bathtub, Separate bathtub and shower, Hydromassage showerhead, Bed count minimum 1, Bed count maximum 1, Extra bed count 1
Deluxe Room King
Room Size: 355 square feet m2
1 King Bed
Deluxe Room King

General

Square meters - 33, Square feet - 355, City view, Shower only, Wheelchair accessible, Hydromassage showerhead, Number of bedrooms - 1, Roll-in shower, Transfer shower, Bathroom grab bars, Visual fire alarm, Doorbell/telephone notification, Lever door handles, Wheelchair-width doorways, Ping - 9.98, Hand-held showerhead, Wheelchair-accessible bathroom vanity, Lowered locks/deadbolt, Doorway wheelchair width (inches) - 31, Doorway wheelchair width (centimeters) - 78, Accessible vanity height (inches) - 31, Accessible vanity height (centimeters) - 80, Roll-in shower width (inches) - 28, Roll-in shower width (centimeters) - 71, Bed count minimum 1, Bed count maximum 1, Extra bed count 1
Deluxe Room Twin
Room Size: 355 square feet m2
2 Queen Beds
Deluxe Room Twin

General

Square meters - 33, Square feet - 355, City view, Shower only, Wheelchair accessible, Hydromassage showerhead, Number of bedrooms - 1, Roll-in shower, Transfer shower, Bathroom grab bars, Visual fire alarm, Doorbell/telephone notification, Lever door handles, Wheelchair-width doorways, Ping - 9.98, Hand-held showerhead, Wheelchair-accessible bathroom vanity, Lowered locks/deadbolt, Doorway wheelchair width (inches) - 31, Doorway wheelchair width (centimeters) - 79, Accessible vanity height (inches) - 31, Accessible vanity height (centimeters) - 80, Roll-in shower width (inches) - 28, Roll-in shower width (centimeters) - 71, Bed count minimum 2, Bed count maximum 2, Extra bed count 1
Horizon Club Marina View Room King
Room Size: 603 square feet m2
1 King Bed
Horizon Club Marina View Room King

General

Square meters - 56, Square feet - 603, Deep soaking bathtub, Separate bathtub and shower, Wheelchair accessible, Hydromassage showerhead, Number of bedrooms - 1, Marina view, Transfer shower, Bathroom grab bars, Visual fire alarm, Doorbell/telephone notification, Lever door handles, Wheelchair-width doorways, Pets not allowed, Champagne service, Ping - 16.95, Lowered locks/deadbolt, Doorway wheelchair width (inches) - 31, Doorway wheelchair width (centimeters) - 78, Bed count minimum 1, Bed count maximum 1, Extra bed count 1
Horizon Marina View Room Twin
Room Size: 603 square feet m2
2 Twin Beds
Horizon Marina View Room Twin

General

Square meters - 56, Square feet - 603, Deep soaking bathtub, Separate bathtub and shower, Hydromassage showerhead, Number of bedrooms - 1, Marina view, Visual fire alarm, Doorbell/telephone notification, Lever door handles, Pets not allowed, Ping - 16.95, Bed count minimum 2, Bed count maximum 2, Extra bed count 1

FAQ's

Is this property pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the property have a swimming pool?

Yes, this Shangri-La The Marina, Cairns has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in property?

Best-rates for the Shangri-La The Marina, Cairns starts from $184 per night with includes Business Services, Sports/Activities, Wellness Facilities, Internet, Kitchen, Laundry, Parking, Pool, Designated Smoking Area, Wheelchair Accessible, Balcony/Terrace, Breakfast, Child Friendly, Accessibility, Bar, Entertainment, Toiletries, Air Conditioner, Bedding/Linens, Restaurant, Guest Services with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is property a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the property wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Shangri-La The Marina, Cairns is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the property?

Based on the information reported by the owner or manager, the Shangri-La The Marina, Cairns indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for property?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.