Novotel Cairns Oasis Resort | Hotel in Cairns

| 8.8 (977 Reviews) |  1 Bathroom
Cairns Central Business District Hotel | Novotel Cairns Oasis Resort

Hotel in Cairns Central Business District, Cairns

An outdoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite.
Housekeeping is available on request.
Novotel Cairns Oasis Resort offers 314 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to balconies. Each accommodation is individually furnished and decorated. 55-inch LCD televisions come with digital channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. This Cairns hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Microwaves, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.


An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

Children under 13 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Show more

Amenities

Air Conditioner
Parking
Pool
TV
Wheelchair Accessible
Balcony/Terrace
Accessibility
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Restaurant
Bar
Guest Services
Entertainment
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Eco-friendly toiletries
  • Private bathroom
  • Towels
  • Hair dryer
  • Shower
Bedroom
  • Air conditioning
  • Rollaway/extra beds (surcharge)
  • Bed sheets
  • Free cribs/infant beds
  • Connecting rooms available
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Energy-saving switches
  • Eco-friendly cleaning products provided
  • Individually decorated
  • Water-efficient showers only
  • Recycling
  • Bulk dispenser for toiletries
  • Iron/ironing board
  • LED light bulbs
  • Individually furnished
Breakfast
  • Buffet breakfast available for a fee daily 6:30 AM–10 AM: AUD 37 per person
  • Room service available
  • 1 swim-up bar, 1 poolside bar and 1 bar
  • 1 restaurant
  • Coffee/tea maker
  • Microwave (on request)
  • Refrigerator
  • Electric kettle
Parking
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking
  • Covered self parking on site (AUD 12 per night)
Accessibility
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)
  • Front entrance ramp
  • 3 on-site accessible parking spaces
Activities
  • Bicycle rentals
  • Health/beauty spa
  • Whale watching
  • Casino
  • Beach access
  • Outlet shopping
  • Children's pool
  • Scooter/moped rentals
  • Outdoor pool
  • Fitness center
Entertainment
  • 55-inch LCD TV
  • Streaming services
  • Digital channels
General
  • Computer station
  • Conference center (1938 square feet of space)
  • Business center
  • Meeting rooms - 7
  • Reception hall
  • Elevator
  • Water dispenser
  • Front-desk safe
  • Ballroom
  • ATM/banking services
  • Banquet hall
  • English
  • Japanese
  • Reusable cups only
  • Locally-owned & organized tours & activities
  • Comprehensive food waste policy
  • No plastic drinking straws
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • TV in lobby
  • At least 80% lighting from LEDs
  • No plastic coffee stirrers
  • No plastic water bottles
  • Biodegradable drinking straws
  • Vegetarian dining options
  • Biodegradable coffee stirrers
  • Reusable tableware only
  • Local culture & ecosystem education
  • Smoke-free property
  • Comprehensive recycling policy
  • Local artist showcase
  • Vegan dining options
  • No plastic soda bottles
Guest Services
  • Children's pool
  • Laundry facilities
  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)
  • Fence around the pool
  • Refrigerator
  • In-room child care (surcharge)
  • Outdoor pool
  • Pool gate
  • Snack bar/deli
  • Microwave (on request)
  • Babysitting (surcharge)
  • Laundry facilities
  • Multilingual staff
  • Change of towels (on request)
  • Tour/ticket assistance
  • Change of bedsheets (on request)
  • Daily housekeeping
  • 24-hour front desk
  • Wedding services
  • Dry cleaning service
  • Concierge services
  • Luggage storage
Internet
  • Available in some public areas: Free WiFi
  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
Outdoors
  • Picnic area
  • Pool sun loungers
  • Terrace
  • Pool umbrellas
  • Garden
  • Vegetable garden
  • Outdoor furniture
  • Balcony

Policies

Check-in
Check-in start time: 2:00 pm; check-in end time: midnight early check-in is available for a fee early check-in subject to availability express check-in available late check-in subject to availability minimum check-in age: 18
Check-out
Check-out before 11 am contactless check-out available express check-out available late check-out fee: aud 200 late check-out subject to availability
Child Policy
Children are welcome. kids stay free! one child 15 years old or younger stays free, per registered adult, when using existing bedding. rollaway/extra beds are available for aud 60.0 per night. free cribs (infant beds)!
Payment Policy
Fee for buffet breakfast: approximately aud 37 per person covered self parking fee: aud 12 per night early check-in is available for a fee (subject to availability) late check-out fee: aud 200 (subject to availability) in-room microwave fee: aud 50 per stay rollaway bed fee: aud 60.0 per night credit card charges are subject to a surcharge of 1.4 percent the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets not allowed (service animals are welcome, and are exempt from fees)

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a fire extinguisher and a smoke detector special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property affirms that it follows the cleaning and disinfection practices of allsafe (accor hotels) this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Victoria
Jul 19, 2026 02:12:40 PM
Review Score:   10
Summary: We chose this hotel as the relaxation part of our trip, and overall it didn't disappoint. The resort itself was lovely, and we really enjoyed our stay. The only thing that let it down was our arrival. We were initially told that our two rooms would not be together, which wasn't acceptable as we had booked them back in December. After a lengthy discussion, the staff were able to find us two rooms in the same block, which we appreciated. We also experienced an issue with our room keys. When we returned to our room, we couldn't get in. The gentleman on reception wasn't particularly helpful and advised that the manager was on the phone and would be at least 30 minutes. We weren't offered any refreshments or an alternative while we waited, which was disappointing. After waiting around 30 minutes, I returned to reception to ask again, and the manager came over and replaced the battery in the door lock, resolving the issue. Considering this was the most expensive accommodation of our trip, we expected a smoother arrival experience and a higher level of customer service from reception. Despite these issues, we still enjoyed our stay and felt the hotel was a great place to relax.
See All Reviews

Room Arrangement

Room Info Facilities
Superior Room, 1 King Bed
Room Size: 279 square feet m2
1 King Bed
Superior Room, 1 King Bed

General

Ping - 8, Pool view, Number of bedrooms - 1, Square meters - 26, Square feet - 279, Access via exterior corridors, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Suite, 1 King Bed
Room Size: m2
1 King Bed

General

Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Superior Double Room, 2 Double Beds
Room Size: 279 square feet m2
2 Double Beds
Superior Double Room, 2 Double Beds

General

Ping - 8, Pool view, Number of bedrooms - 1, Square meters - 26, Square feet - 279, Access via exterior corridors, Extra bed count 1, Bed count minimum 2, Bed count maximum 2
Deluxe Suite
Room Size: m2
1 King Bed
Deluxe Suite

General

Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Deluxe Room, 1 King Bed, Pool View
Room Size: 279 square feet m2
1 King Bed
Deluxe Room, 1 King Bed, Pool View

General

Pool view, Number of bedrooms - 1, Square meters - 26, Square feet - 279, Ping - 8.01, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Family Suite (Deluxe)
Room Size: m2
1 King Bed
Family Suite (Deluxe)

General

Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Deluxe Room, 2 Queen Beds, Pool View
Room Size: 279 square feet m2
2 Queen Beds
Deluxe Room, 2 Queen Beds, Pool View

General

Ping - 8, Pool view, Number of bedrooms - 1, Square meters - 26, Square feet - 279, Extra bed count 1, Bed count minimum 2, Bed count maximum 2
Deluxe Room, 1 King Bed
Room Size: 279 square feet m2
1 King Bed
Deluxe Room, 1 King Bed

General

Grab bar - in shower, Wheelchair-width doorways, Low-height counters/sink, Raised toilet seat, Number of bedrooms - 1, Square meters - 26, Grab bar - near toilet, Square feet - 279, Wheelchair accessible, Extra bed count 1, Portable shower seat, Pool view, Height-adjustable showerhead, Ping - 8.01, Bed count minimum 1, Roll-in shower, Bed count maximum 1
Deluxe Room 1 King Bed, Accessible Room
Room Size: m2
2 Double Bed and Double Sofa Bed
Deluxe Room 1 King Bed, Accessible Room

General

Extra bed count 1, Bed count minimum 2, Bed count maximum 2
Deluxe Room, 2 Queen Beds
Room Size: 279 square feet m2
2 Queen Beds
Deluxe Room, 2 Queen Beds

General

Ping - 8, Number of bedrooms - 1, Square meters - 26, Square feet - 279, Extra bed count 1, Bed count minimum 2, City view, Bed count maximum 2

FAQ's

Is this property pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the property have a swimming pool?

Yes, this Novotel Cairns Oasis Resort has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in property?

Best-rates for the Novotel Cairns Oasis Resort starts from $199 per night with includes Kitchen, Air Conditioner, Parking, Restaurant, Pool, TV, Breakfast, Child Friendly, Wheelchair Accessible, Balcony/Terrace, Accessibility, Security/Safety, Wellness Facilities, Entertainment, Internet, Laundry, Business Services, Bedding/Linens, Bar, Guest Services with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is property a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the property wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Novotel Cairns Oasis Resort is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the property?

Based on the information reported by the owner or manager, the Novotel Cairns Oasis Resort indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for property?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.