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Mercure Melbourne Southbank | Hotel in Melbourne

| 7.9 (3150 Reviews) |  10 Bathrooms  23 Guests
Southbank Hotel | Mercure Melbourne Southbank

Hotel in Southbank, Melbourne

Newly refurbished Mercure Melbourne Southbank is ideally located just 1972 ft from Southbank Promenade on the Yarra River, a 10 min walk to the popular Bourke Street Mall, 15 minutes' walk from Crown Casino, and only 1148 ft from Flinders Street Station. Each of the 275 rooms are fitted with a generous bed, kitchenette, TV, Wi-Fi, safety box, ironing equipment and air conditioning. The hotel has a guest laundry, luggage storage, 24-hour front desk, a self-check-in desk and spacious meeting and event spaces. The restaurant serves buffet breakfast and offers an all-day menu available for in-room orders. Fixed-price parking is available at Wilson Eureka Parking lot, where guests can present their entry ticket to reception upon arrival. Parking space - subject to availability.

Mercure Melbourne Southbank is located in Melbourne.

This 10 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Parking, Designated Smoking Area, Accessibility, and several others. This is a 4 star rated property and has over 3150 reviews with the average score of 7.9 . Coming to Melbourne and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 10 Bedrooms Hotel if you want to learn more about this place in Melbourne. These details are authentic, as they are provided by our partner, booking.com.

This Mercure Melbourne Southbank in Melbourne is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Mercure Melbourne Southbank”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Amenities

Air Conditioner
Parking
Designated Smoking Area
Wheelchair Accessible
Accessibility
Security/Safety
Business Services
Restaurant
Bar
Guest Services
Child Friendly
Heating
Internet
Laundry

Facility Overview

Breakfast
  • Wine/Champagne
  • Coffee house on site
  • Restaurant
  • Bar
Parking
  • Parking
  • Parking garage
  • Accessible parking
General
  • Non-smoking rooms
  • Smoke-free property
  • Wifi in all areas
  • Heating
  • Designated smoking area
  • Elevator
  • Family rooms
  • Air conditioning
  • Facilities for disabled guests
Guest Services
  • 24-hour front desk
  • Meeting/Banquet facilities
  • Daily housekeeping
  • Baggage storage
  • Laundry
  • Concierge
  • Room service
  • Express check-in/out
  • Invoice provided
Internet
  • Internet
  • Free Wifi
  • Wifi
Security/Safety
  • CCTV in common areas
  • Security alarm
  • Fire extinguishers
  • CCTV outside property
  • Smoke alarms
  • Key card access
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Property cleaned by professional cleaning companies
  • Guest accommodation disinfected between stays
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Use of cleaning chemicals that are effective against coronavirus
  • Food can be delivered to guest accommodation
  • First aid kits available
  • Staff follow all safety protocols as directed by local authorities
  • Hand sanitizer in guest accommodation and common areas
  • Contactless check-in/out
  • Cashless payment available
  • Mobile app for room service

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Non refundable
Payment Policy
Credit card required
Pet Policy
Pets are not allowed

Please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, guests under the age of 18 can only check in with a parent or official guardian, guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply.

Reviews

Value for money:
7.96
Location:
9.34
Staff:
8.49
Facilities:
7.89
Comfort:
8.32
Cleanliness:
8.23
AMANDA
Oct 12, 2026 07:00:00 AM
Review Score:   9
Australia
Reviewer Type: Couple
Travel Purpose: leisure
Positive: Fantastic location Easy to access parking Helpful staff Good breakfast selection Comfortable bed
Negative: I don’t think room/facilities justify price - overpriced, basically paid for location and what was available. Rubbish/food scraps in lift.
See All Reviews

Room Arrangement

Room Info Facilities
Superior Queen Room
Room Type: Quad
Room Size: 25 m2
1 Queen bed(s) Bed
Superior Queen Room

Bathroom

Walk-in shower, Shampoo, Body soap, Conditioner, Hairdryer, Toilet, Free toiletries, Towels, Toilet paper, Shower, Private bathroom

General

Carpeted, Safety deposit box, Heating, Iron, Ironing facilities, Trash cans, Smoke alarm, Air conditioning, Key card access

Media & Technology

TV, Flat-screen TV, Streaming service (like Netflix), Telephone

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Electric kettle, Kitchenette, Refrigerator, Microwave, Dining table

Living Area

Desk, Seating area

Bedroom

Cribs, Wardrobe or closet, Linens, Alarm clock

Accessibility

Upper floors accessible by elevator, Accessible by elevator

Room amenities

Clothes rack, Socket near the bed
Standard Accessible Twin Room
Room Type: Double
Room Size: 25 m2
2 Twin bed(s) Bed
Standard Accessible Twin Room

Bathroom

Walk-in shower, Shampoo, Body soap, Conditioner, Hairdryer, Toilet, Free toiletries, Towels, Toilet paper, Shower, Private bathroom

General

Carpeted, Safety deposit box, Heating, Iron, Ironing facilities, Trash cans, Smoke alarm, Air conditioning, Key card access

Media & Technology

TV, Flat-screen TV, Streaming service (like Netflix), Telephone

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Electric kettle, Kitchenette, Refrigerator, Microwave, Dining table

Living Area

Desk, Seating area

Bedroom

Cribs, Wardrobe or closet, Linens, Alarm clock

Accessibility

Toilet with grab rails, Shower chair, Entire unit wheelchair accessible, Upper floors accessible by elevator, Roll-in shower, Accessible by elevator

Room amenities

Clothes rack, Socket near the bed
Standard Twin Room
Room Type: Double
Room Size: 25 m2
2 Twin bed(s) Bed
Standard Twin Room

Bathroom

Walk-in shower, Shampoo, Body soap, Conditioner, Hairdryer, Toilet, Free toiletries, Towels, Toilet paper, Shower, Private bathroom

General

Carpeted, Safety deposit box, Heating, Iron, Ironing facilities, Trash cans, Smoke alarm, Air conditioning, Key card access

Media & Technology

TV, Flat-screen TV, Streaming service (like Netflix), Telephone

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Electric kettle, Kitchenette, Refrigerator, Microwave, Dining table

Living Area

Desk, Seating area

Bedroom

Cribs, Wardrobe or closet, Linens, Alarm clock

Accessibility

Upper floors accessible by elevator, Accessible by elevator

Room amenities

Clothes rack, Socket near the bed
Superior Twin Room
Room Type: Twin
Room Size: 25 m2
2 Twin bed(s) Bed
Superior Twin Room

Bathroom

Walk-in shower, Shampoo, Body soap, Conditioner, Hairdryer, Toilet, Free toiletries, Towels, Toilet paper, Shower, Private bathroom

General

Carpeted, Safety deposit box, Heating, Iron, Ironing facilities, Trash cans, Smoke alarm, Air conditioning, Key card access

Media & Technology

TV, Flat-screen TV, Streaming service (like Netflix), Telephone

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Electric kettle, Kitchenette, Refrigerator, Microwave, Dining table

Living Area

Desk, Seating area

Bedroom

Cribs, Wardrobe or closet, Linens, Alarm clock

Accessibility

Upper floors accessible by elevator, Accessible by elevator

Room amenities

Clothes rack, Socket near the bed
Superior Family Room
Room Type: Family
Room Size: 25 m2
2 Queen bed(s) Bed
Superior Family Room

Bathroom

Walk-in shower, Shampoo, Body soap, Conditioner, Hairdryer, Toilet, Free toiletries, Towels, Toilet paper, Shower, Private bathroom

General

Carpeted, Safety deposit box, Heating, Iron, Ironing facilities, Trash cans, Smoke alarm, Air conditioning, Key card access

Media & Technology

TV, Flat-screen TV, Streaming service (like Netflix), Telephone

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Electric kettle, Kitchenette, Refrigerator, Microwave, Dining table

Living Area

Desk, Seating area

Bedroom

Cribs, Wardrobe or closet, Linens, Alarm clock

Accessibility

Upper floors accessible by elevator, Accessible by elevator

Room amenities

Clothes rack, Socket near the bed
Deluxe King Room
Room Type: Double
Room Size: 25 m2
1 King bed(s) Bed
Deluxe King Room

Bathroom

Walk-in shower, Shampoo, Body soap, Conditioner, Hairdryer, Toilet, Free toiletries, Towels, Toilet paper, Shower, Private bathroom

General

Carpeted, Safety deposit box, Heating, Iron, Ironing facilities, Trash cans, Smoke alarm, Air conditioning, Key card access

Media & Technology

TV, Flat-screen TV, Streaming service (like Netflix), Telephone

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Electric kettle, Kitchenette, Refrigerator, Microwave, Dining table

Living Area

Desk, Seating area

Bedroom

Cribs, Wardrobe or closet, Linens, Alarm clock

Accessibility

Upper floors accessible by elevator, Accessible by elevator

Room amenities

Clothes rack, Socket near the bed
Superior Queen Room with River View
Room Type: Double
Room Size: 25 m2
1 Queen bed(s) Bed
Superior Queen Room with River View

Bathroom

Walk-in shower, Shampoo, Body soap, Conditioner, Hairdryer, Toilet, Free toiletries, Towels, Toilet paper, Shower, Private bathroom

General

Carpeted, Safety deposit box, Heating, Iron, Ironing facilities, Trash cans, Smoke alarm, Air conditioning, Key card access

Media & Technology

TV, Flat-screen TV, Streaming service (like Netflix), Telephone

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Electric kettle, Kitchenette, Refrigerator, Microwave, Dining table

Living Area

Desk, Seating area

Bedroom

Cribs, Wardrobe or closet, Linens, Alarm clock

Accessibility

Upper floors accessible by elevator, Accessible by elevator

Room amenities

Clothes rack, Socket near the bed
Superior Twin Room with River View
Room Type: Double
Room Size: 25 m2
2 Twin bed(s) Bed
Superior Twin Room with River View

Bathroom

Walk-in shower, Shampoo, Body soap, Conditioner, Hairdryer, Toilet, Free toiletries, Towels, Toilet paper, Shower, Private bathroom

General

Carpeted, Safety deposit box, Heating, Iron, Ironing facilities, Trash cans, Smoke alarm, Air conditioning, Key card access

Media & Technology

TV, Flat-screen TV, Streaming service (like Netflix), Telephone

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Electric kettle, Kitchenette, Refrigerator, Microwave, Dining table

Living Area

Desk, Seating area

Bedroom

Cribs, Wardrobe or closet, Linens, Alarm clock

Accessibility

Upper floors accessible by elevator, Accessible by elevator

Room amenities

Clothes rack, Socket near the bed
Deluxe King Room with River View
Room Type: Double
Room Size: 25 m2
1 King bed(s) Bed
Deluxe King Room with River View

Bathroom

Walk-in shower, Shampoo, Body soap, Conditioner, Hairdryer, Toilet, Free toiletries, Towels, Toilet paper, Shower, Private bathroom

General

Carpeted, Safety deposit box, Heating, Iron, Ironing facilities, Trash cans, Smoke alarm, Air conditioning, Key card access

Media & Technology

TV, Flat-screen TV, Streaming service (like Netflix), Telephone

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Electric kettle, Kitchenette, Refrigerator, Microwave, Dining table

Living Area

Desk, Seating area

Bedroom

Cribs, Wardrobe or closet, Linens, Alarm clock

Accessibility

Upper floors accessible by elevator, Accessible by elevator

Room amenities

Clothes rack, Socket near the bed
Standard Queen Room
Room Type: Double
Room Size: 25 m2
1 Queen bed(s) Bed
Standard Queen Room

Bathroom

Walk-in shower, Shampoo, Body soap, Conditioner, Hairdryer, Toilet, Free toiletries, Towels, Toilet paper, Shower, Private bathroom

General

Carpeted, Safety deposit box, Heating, Iron, Ironing facilities, Trash cans, Smoke alarm, Air conditioning, Key card access

Media & Technology

TV, Flat-screen TV, Streaming service (like Netflix), Telephone

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Electric kettle, Kitchenette, Refrigerator, Microwave, Dining table

Living Area

Desk, Seating area

Bedroom

Cribs, Wardrobe or closet, Linens, Alarm clock

Accessibility

Upper floors accessible by elevator, Accessible by elevator

Room amenities

Clothes rack, Socket near the bed

FAQ's

Is this property pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at property?

Check-in time for Mercure Melbourne Southbank starts counting from 2:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the property have a swimming pool?

No, this Mercure Melbourne Southbank does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in property?

Best-rates for the Mercure Melbourne Southbank starts from $122 per night with includes Guest Services, Child Friendly, Heating, Air Conditioner, Wheelchair Accessible, Restaurant, Bar, Internet, Laundry, Parking, Designated Smoking Area, Accessibility, Security/Safety, Business Services with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is property a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the property wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Mercure Melbourne Southbank is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the property?

Based on the information reported by the owner or manager, the Mercure Melbourne Southbank indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for property?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.